CASE
CASE
Our products are strictly controlled in every aspect of production. We strive for perfection from the appearance to the internal details of the products. Whether it is the valve plate, valve stem, valve cover, or sealing surface, we use the best quality materials to ensure the excellent sealing performance and durability of the valve. This is why our products can won unanimous praise from old customers and have reached the intention of long-term cooperation.
In recent years, we have been deeply involved in the African market and have achieved good results in Zimbabwe, Malawi, Morocco, Kenya, Tanzania, Zambia, Algeria and South Africa. Our valves and pipe fittings, flow meters and water meters have been used in many government projects in these African countries and have received good reviews. The WEIZIDOM brand has gradually gained high recognition in the African market. I believe that in the future, we will serve more African customers and let more companies understand and recognize WEIZIDOM.
During the visit, we focused on visiting several major old customers in Mexico. These customers are mainly project-oriented dealers and engineering contractors. Old customers have always spoken highly of WEIZIDOM's products. They not only recognize the superior performance of our products, but are also satisfied with the full range of technical support and after-sales services we provide during project execution.
Through further communication with old customers, WEIZIDOM gained a detailed understanding of their actual needs and problems encountered during project execution, and proposed practical solutions to these problems. Such communication not only enhances customers' confidence in WEIZIDOM, but also further deepens the cooperative relationship between us and customers.
As an important part of WEIZIDOM's global layout, the Mexican market has huge development potential. Through this exhibition and customer visits, WEIZIDOM not only consolidated existing customer relationships, but also expanded more new cooperation opportunities. In the future, we will continue to delve into the Mexican market and meet the diverse needs of customers through continuously innovative products, high-quality services and strong technical support.
WEIZIDOM knows that success not only depends on the superiority of the product itself, but also on establishing long-term, trust-based cooperative relationships with customers. By providing a full range of solutions and high-quality after-sales services, WEIZIDOM will continue to create greater value for customers and enhance customer loyalty to our brand.
From August 17 to 21, 2024, the WESDOM water meter factory welcomed esteemed guests from Pakistan and Malaysia. Over the course of five days, the visit was led by WESDOM’s dedicated representatives, Elsa and Tiffany, who ensured that every aspect of the factory tour was meticulously planned and executed. The visit marked an important milestone in WESDOM's ongoing commitment to fostering strong international partnerships and delivering high-quality products that meet global standards.
The visit began with a warm welcome at WESDOM's headquarters, where the Pakistani and Malaysian delegations were introduced to the company’s leadership and key team members. The guests were then given an overview of WESDOM's history, mission, and vision, highlighting the company’s commitment to innovation, quality, and customer satisfaction. This introduction set the tone for the days to come, as both delegations prepared to explore WESDOM's state-of-the-art water meter factory.
The Pakistani delegation, in particular, was keen to explore WESDOM's smart water meter factory. During the tour, the guests were shown the latest advancements in water meter technology, including smart meters that offer real-time monitoring and data analytics capabilities. The visitors were impressed by the factory’s modern facilities, efficient production processes, and stringent quality control measures.
An important part of the visit was a video conference with the local project partners in Pakistan. This meeting provided an opportunity for the customer to discuss specific requirements and ensure that WESDOM's products would meet the project’s needs. Both the customer and the project partners expressed high levels of satisfaction with the products and services offered by WESDOM. This positive feedback reinforced the strong relationship between WESDOM and its Pakistani partners, paving the way for future collaborations.
Meanwhile, the Malaysian delegation, accompanied by government officials, focused on the SPAN certification process. The SPAN (Suruhanjaya Perkhidmatan Air Negara) certification is a crucial requirement for water meter products to be used in Malaysia, as it ensures that the products meet the national standards for quality, safety, and performance. The delegation was meticulous in reviewing WESDOM’s compliance with SPAN’s stringent criteria.
WESDOM’s team had thoroughly prepared for this inspection, ensuring that all necessary documentation, certifications, and test results were readily available. After an exhaustive review, the Malaysian delegation expressed their satisfaction with WESDOM's adherence to the certification requirements. The government officials were particularly impressed with the factory’s commitment to quality and the advanced technology used in the production process. As a result, the Malaysian customer and WESDOM reached a consensus on all aspects of the certification, marking a successful conclusion to the visit.
In summary, the visit of the Pakistani and Malaysian customers to WESDOM's water meter factory was a resounding success. The factory tour, the fruitful discussions, and the positive feedback from both delegations underscored WESDOM’s commitment to excellence and its ability to meet the diverse needs of its international partners. As the guests departed, there was a shared sense of optimism about the future, with both sides looking forward to continued collaboration and mutual success.
In July 2024, the midsummer sun shone on the vast land of Saudi Arabia. Lisa Lu and Rock Ni, representatives of WESDOM GROUP, began an unforgettable visit. During the one-month trip, from the nervousness of the first meeting to the joy of cooperation, they witnessed the huge potential of the Saudi market and allowed WESDOM to take deeper roots in this hot land.
When they first arrived in Saudi Arabia, Lisa and Rock went non-stop to the customers with whom Rock had already agreed to cooperate in building a factory. The Saudi partner showed great enthusiasm for their arrival, and the thoughtful reception made the two feel cordial. The customer took Lisa and Rock to visit the factory construction site. The spacious site, orderly equipment procurement, and the office area that was already taking shape made them feel full of confidence. The establishment of the factory is progressing steadily, which is undoubtedly a strong guarantee for the smooth development of cooperation between the two parties.
In the next few days, Lisa and Rock continued their journey and visited other WESDOM customers in Saudi Arabia. The Saudi market is as vast as its desert and contains endless opportunities. Trading companies are important partners of WESDOM. They purchase a large number of valves, flow meters and other products from WESDOM and wholesale and retail them in Saudi Arabia. And those large end customers are more strategic - they have their own factories, launch multiple new projects every year, and rely on WESDOM's high-quality products to ensure the success of these projects. Every time they visit, Lisa and Rock can feel the high level of trust that customers have in WESDOM products. This trust is undoubtedly the source of power for WESDOM's continued development.
As the trip progressed, Lisa and Rock also took time to visit some potential customers who had not yet formally cooperated. Some of these customers are small wholesalers, while others are small project contractors focusing on housing construction or private enterprises, mainly involving fire protection products and water system products. Although there has not yet been in-depth cooperation with each other, through face-to-face exchanges and communication, the trust between the two parties has gradually deepened, laying a solid foundation for future cooperation.
This journey in Saudi Arabia is not only an inspection of the market, but also a look into the future. Through communication with customers, Lisa and Rock obtained a lot of Saudi project information related to WESDOM products, which further enhanced WESDOM's confidence in deepening cooperation with Saudi project customers. It was through this hard-working visit that they gained full trust, cooperation and hope, drawing a broader blueprint for WESDOM's future in Saudi Arabia.
Finally, Lisa and Rock’s visit ended successfully in Saudi Arabia under the scorching sun. This arduous but promising journey not only witnessed the advancement of cooperation, but also laid a solid foundation for future cooperation. For Lisa and Rock, this is not just a visit, but an important step for WESDOM to enter the international market.
From October 25th to October 28th, after the four-day exhibition, Wesdom Group visited customers in Istanbul.
The client company has two factories of its own in Istanbul, which mainly produce valves. After detailed conversations, we learned that the client company has been established for many years and mainly focuses on projects. It operates many types of products and industries - building water supply and drainage. It is involved in , industry, marine and other fields, and its products are exported to many countries.
Through the customer's product list, we provided the customer with different solutions and gave a reasonable product quotation. Although there was negotiation between both parties, we finally reached a consensus and the customer ordered 50 DN100 corner styles from wesdom. Float valve, 100 DN80 2-piece stainless steel threaded ball valves and 30 DN200 gray iron stop valves.
During this visit to the customer, wesdom group had a relatively smooth conversation with the customer, because it was not the first time that the customer had cooperated with wesdom. They were very satisfied with the quality of wesdom's products and the overall service, so through during this visit, the customer would order so many products at once without hesitation. This is not only an affirmation of wesdom, but also a trust in wesdom.
Wesdom Group has strict requirements on itself in terms of products and services, striving to achieve high product quality, cost-effective product prices, and high-quality services.
We do not pursue high profits, but only pursue providing customers with a more secure experience.
This is wesdom’s new customer from the exhibition. The customer is a very talented dealer. He has a company in a hardware market in Ankara. He has a small water pump shop, a factory that produces pumps, and also has a follow-up company. A store of other partners that sells valves and pipe fittings. And the products sold are also very complete.
Customers told us that their sales customers have a very large demand for valves and fittings for water systems, so they need to purchase a large amount of related products, but they have not yet imported from China and have contacted some trade companies from China before. However, due to price, product quality and other reasons, no cooperation was established. This time I saw our samples and product brochures at the exhibition, and I was quite satisfied with our products.
After understanding the customer's needs in detail, we provided them with corresponding solutions to their problems, which ultimately led to our cooperation. Because it is our first time to cooperate, the order this time is not too big, but we believe that after receiving wesdom's products, customers will lose all their previous concerns and have more cooperation with wesdom.
In April 2023, the Yemen customer visited our factory in Dalian for the new water meters order. For this china trip, he firstly attended the exhibition in shanghai China, then visited our Dalian factory to investigate the strength of the factory and confirm the product quality. In our workshop, we introduced and shown the production and assembly process of the water meters and the quality control of each components of water meters, which has been highly recognized by customers.
In February 2023, Yaxin Gaardo who comes from Ethiopia visited our head office in Zhengzhou. The client graduated from Huazhong University of Science and Technology and also has an office in Yiwu, China. The client is the person in charge of the local water conservancy project and mainly cooperates with the local tax bureau.
Therefore, the client needs to purchase a large number of pipe fittings for the project and comes to our company for a visit. The purpose is to inspect our factory, Yaxin Gaardo mainly investigated the strength of our factory, production capacity and quality control three aspects. After visiting our company, Yaxin Gaardo has a certain understanding of the company’s strength and product information. Then he also went to the factory for a field visit and praised the quality of our products. He said: ‘I have a deep impression of your company’s strict quality control system’. After the visit, the customer purchased a large number of pipe fittings from our company and established a long-term cooperative relationship.
The client learns more about the size of the factory and the quality control system based on the product brochures, then expresses appreciation and recognition.
Then the manager took the client to taste the Chinese characteristic food and feel the Chinese food culture. The client's visit came to a perfect end.
WESDOM GROUP members Sales Manager Mico Wesley and Willa Sales,Technical Director Lu Yan visited our Malaysian customer in December 2022 and visited the customer's factory to learn about the use of valves in their projects and to give them advice and support on the use and maintenance of their valves!
Pakistan client visited our head office in Zhengzhou. Not only to check our products, also experienced the Shaolin culture in Henan!
There was problems encountered in Pakistan customer’s project. Mr Han, our general manager immediately decided to visit our customer to solve it. Though closely coordination, we tackled the problem perfectly. And this project continued as well.
Choose Wesdom, choose Trust.